Fall Protection Equipment Service
Protect your fall protection investment with service by factory-trained and factory-certified technicians and genuine MSA replacement parts and accessories.
Download & complete this form to get started with your service request. Please email, mail, or phone the information to MSA via the instructions at the bottom of the form.
Not sure where to start? Contact an MSA associate »
What do I need to do to get service for my product?
Provide the information found in this form to MSA Customer Service at 1300 728 672
For products requiring an estimate, the service center will contact you for approval as soon as an evaluation is made.
Note: All used items being returned for service must be cleaned, sanitized and/or decontaminated as necessary to minimize the possibility of MSA employee exposure to health hazards in handling such material. All applicable laws and regulations shall apply. MSA reserves the right to return unsanitary items unrepaired.
Want to talk with someone?
If you're not sure where to start with your service request, or have a product or technical support question, talk to an MSA associate by phone.Contact MSA »